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Shipping and Transport Process

You place your booking at our Customer Service Team in Frankfurt seven days prior to the train departure.

According to your order we can pick up your empty container at the depot. We also execute the precarriage of the container and goods from the shipper to the dispatching rail terminal for you.

We organize the provision of the containers at the customs office for you. In addition, we also submit your export documents and prepare your freight documents for the rail transport.

We are monitoring the transport after the train departure until the train arrives at the final destination rail terminal.

We provide your containers for customs clearance after the train has successfully arrived at the destination rail terminal.

Our employees organize the transport of your containers to the named customs office.

According to your order, we organize the on-carriage from the destination rail terminal to the consignee and transport the empty containers to the given empty depot.